EXCHANGING OR REFUND
We always aim to make sure our customers love our products, and we’re happy to help. For any problems with the products please email us at info@sprinklemart.com for an exchange or refund.
Please note, you must have a proof of purchase (receipt, gift receipt, shipping invoice, or purchase history) for all exchanges and refunds.
100% SATISFACTION GUARANTEED
We stand behind everything we sell. If you are not satisfied with your purchase, you can get a replacement or refund. Our guarantee doesn’t cover ordinary wear, tear, or damage caused by improper use or accidents.
If your item has a manufacturing defect in its materials or workmanship, you can return it at any time.
RETURNS AND EXCHANGES BY MAIL
If you hope return or exchange a product by mail, we recommend that you ship your package with a carrier that can provide tracking and insurance. Sprinkle Mart is not responsible for packages lost in transit without proof of tracking.
If the returned merchandise meet conditions of our 100% Satisfaction Guarantee, your refund will be processed and the corresponding credit will be applied to your credit card (or original method of payment) within 7 business days of receiving the returned item(s) .
If a customer returns merchandise that does not meet conditions of the 100% Satisfaction Guarantee, it will be sent back to the customer at their expense.
To return or exchange an order by mail:
Include a copy of your proof of purchase.
Ship your package with a carrier that can provide tracking and insurance.
For USPS, UPS or FedEx, use the following address:
Sprinkle Mart
1826 Doan Way, STE B
Norcross, GA 30093